This book highlights chosen insights in four themes: human stories of real people from the target Bharat customer segment; data-backed inferences predominantly from research fellowships; observations and lessons from and about startups building inclusive fintech solutions; and inputs on UI/UX design.

This practical, hands-on resource intends to highlight the relevance of gender inclusion and awareness to supervisory authorities and support them in taking their next steps towards more gender-aware supervision.

This study looks at the role of smartphones in household resilience and the significant barriers and challenges that that prevent them from realizing their potential.

This brief covers UGAFODE's experience in expanding their services to refugees.

This Toolkit offers a set of free resources to teach people the basic skills they need to access and use mobile internet consisting of short lessons available in PDF and video format.

This paper explores key risks to consumer financial health relating particularly to low-to-middle-income countries where mobile money is most prevalent, and how the industry stakeholders are addressing these through best practice examples.

This paper assesses how platform-based business models can affect financial inclusion, competition, financial stability and consumer protection.

The aim of this research is to shed light on the potential of digital banks to deepen financial inclusion in a way that improves the lives of low-income customers.

This publication aims to challenge stakeholder's thinking about financial products and services, and stimulate new approaches to addressing the gaps in financial services.

The purpose of this study is to gain a better understanding of consumers' appetite for and usage of digital financial services and their financial behavior in light of the rapid development of Jordan's digital financial services.