Microfinance institutions that successfully generate value for their business and customers through digitization anchor these efforts in business intelligence. This Technical Note outlines an approach for improving business intelligence with interventions that require minimum or no investment in technology.

This publication develops a model which incorporates the impact of financial inclusion to study the implications of introducing a retail central bank digital currency (CBDC).

This tutorial-style video takes you through the technical journey of data analytics function that supports data-oriented strategic decision making and business development of your company.

This World Bank’s Women, Business and the Law - CGAP Brief presents data collected by the WBL project on how National Financial Inclusion Strategies can spur policy and regulatory reforms in support of women’s entrepreneurship.

This manual provides guidance for financial services providers to make their products and services accessible for all clients, including those with disabilities.

This brief is intended for USAID staff and partners whose development programs (fintech, e-commerce, data centers, digital agriculture, etc.) are impacted by competition within the digital economy, a critical component to achieving an inclusive, open, and secure digital ecosystem.

This brief gives an overview of the different considerations to maximize the potential of digital wage payments to benefit workers, employers, and governments.

This report proposes an approach for scaling digital payments in the Rwandan tea sector building on the evolving payments ecosystem.

This paper evaluates the gendered impact of an index-based livestock insurance product on food consumption among pastoral households in southern Ethiopia.

This study shares the result of an e-MFP WASH Action Group project aiming to identify a set of priority indicators to be used by impact investors when evaluating their potential and existing WASH investments.