Paper

Management Information Systems for Microfinance: An Evaluation Framework

A framework for analyzing the quality of information systems

This Management Information System (MIS) Evaluation Framework is developed for MFIs, donors, and other stakeholders, as well as systems developers, to address different objectives:

  • MFIs can use it to evaluate off- the-shelf systems in their search for an appropriate solution;
  • MFIs can use it to appraise the quality of their existing system (off-the-shelf or internally developed) to help identify improvements;
  • External entities can use it to evaluate off- the-shelf or internally developed systems either to assist an MFI, identify alternatives, or as part of an institutional appraisal;
  • Software developers and information system planners can use it to build better systems.

The framework consists of seven categories:

  • Functionality;
  • Expandability;
  • Usability;
  • Standards and compliance;
  • Administration and support;
  • Technical specifications and correctness;
  • Cost.

[Based on author's abstract]

About this Publication

By Mainhart, A.
Published