Financial institutions depend on their ability to process large quantities of information quickly and accurately. For smaller institutions, such as microfinance institutions, establishing and managing systems to process information is especially difficult. Skilled and properly trained staff are scarce, funds are limited, and a lack of formal, documented, and enforced processes—the building blocks of back office systems—only adds to the challenge.

To gather, analyze, and properly use financial data requires sound management information systems (MIS), also known as information systems or core banking systems. These capture and store data, process data to produce meaningful and relevant reports, and support operations by enforcing defined processes and providing an audit trail. While some small financial institutions use manual processes or Microsoft Excel-based systems, most institutions find that they benefit from using more complex, computerized MIS to ensure the accuracy and efficiency of managing large amounts of information.

What can you find in this Topic Hub?

Curated by FinDev editors, this Topic Hub offers you access to key resources contributed by organizations around the world who work on the topic of management information systems for microfinance. Our latest blogs and publications on this topic are featured here (in the Resources Tab above), and you can find a collection of papers, case studies and guides to explore further. When there are upcoming webinars, events and recent news on this topic, they will be featured in the Topic Hub as well, so make sure to come back regularly for the latest on this topic. Finally, we’ve selected some key additional resources, which are listed on the right here, where you can learn even more about this topic.

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Case study

Case study on how a Philippine MFI brought social and financial performance reporting into balance
Paper

The use of Total Quality Management strategies to improve performance
Guide

Helping MFIs overcome challenges in implementing MIS