This practical guide, based on two years of global research, describes how development funders can identify promising fintechs and maximize their impact.

This Technical Note outlines five approaches to the regulatory treatment of making use of float interest earned by float accounts.

This case study highlights how the Government of the Philippines (GoP) responded to the pandemic with strong social protection measures. The government program that was created in March 2020 aims to provide cash assistance to 18 million households (over 75 percent of total households) in the country. This case study documents the lessons learned from the implementation of the program, focusing on the digital G2P (government to persons) payment delivery.

In this webinar, three financial service providers and their technical assistance providers shared insights on customer research process, their challenges, and results from their engagements.

This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.

This paper explores the potential impact of incorporating the collective voice of consumers into financial sector policy and regulation, and opportunities for funders to help elevate these voices.

CGAP Funder Survey documenting global trends in funding for financial inclusion.

The latest Symbiotics indicators show that, as of October 2020, microfinance institutions (MFIs) remain resilient and have managed to stop the negative trends reported in the first half of 2020.

Steps microfinance institutions can take to navigate the pandemic and prepare for future crises

This Technical Note aims to help funders understand the concept of interoperability, how instant payment systems can advance financial inclusion, and what funders can do to support their development.