Social Performance Assessment System Design, Development and Institutionalization

This presentation states guidelines for:

• Analyzing information from the social performance assessment system;
• Describing the social performance assessment system components;
• Detailing the process of the social performance system development and institutionalization.

The presentation also presents a stepwise framework for adequately utilizing social performance assessment:

• Analyze and report routine data;
• Verify against targets;
• Identify priority areas for exploration;
• Set goals and develop research plan;
• Further analyze the existing data;
• Brainstorm causes and set hypotheses;
• Conduct follow-up research and learn to improve.