Displaying 41 - 50 of 89
Paper

Integrating Social Performance Management into Microfinance Capacity Building: Staff Incentives

Exploring staff incentive systems that integrate financial and social performance
Paper

Recruiting and Retaining a Large Workforce: Lessons from the BPO Sector

Inculcating a long-term symbiotic relationship between the employer and the employee
Paper

Recruiting and Retaining a Large Workforce – Lessons from the BPO Sector

Seeking relevant lessons outside the traditional microfinance circle
Case Study

The “Human Aspect” of Commercial Transformation

Addressing human aspects in transformation of MFIs to banks
Paper

Discrimination in Microfinance: The Role of Credit Officers

Designing credit agent incentives to prevent mission drift in MFIs
Guide / Toolkit

Loan Officer Manual: Banco Solidario

Training loan officers to avoid client over-indebtedness
Paper

Human Resource Development in Microfinance Institution

Importance of training, recruitment and performance management for MFIs
Case Study

Burundi Case Study: Addressing the Drivers of Ethnic Conflict within the Model of Financial Services Delivery

Integrating conflict sensitivity in the design and implementation of financial services delivery
Paper

Human Resource Challenges and Solutions in Microfinance

Studying human resources challenges and perceptions in microfinance