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Digital Financial Services and Risk Management Handbook
Comprehensive guide to the risks associated with implementation of digital financial services
Gateway Blogosphere Round-up: M-Pesa’s Success and Limitations
Catching up with the latest blogs and resources on the telecom-led mobile money model
Agent Network Accelerator Survey: Bangladesh 2016
Research focusing on operational determinants of success in agent network management
The 2016 Brookings Financial and Digital Inclusion Project Report: Advancing Equitable Financial Ecosystems
Access to and usage of financial services among underserved populations in 26 countries
OTC: A Digital Stepping Stone or a Dead End Path?
Looking at the pros and cons of the over-the-counter model in mobile money account adoption
Hearthholds of Mobile Money in Western Kenya
The role of women in mobile money networks
An Introduction to Digital Credit: Resources to Plan a Deployment
A self-directed course for practitioners, regulators and others with an interest in digital credit
A Quantum Leap Over High Hurdles to Financial Inclusion: The Mobile Banking Revolution in Kenya
Examining the real impact of technological and business model innovations on poverty reduction
Saving Money, Saving Lives
This case study shares key lessons from Sierra Leone’s experience using digital payments to help combat the Ebola crisis and highlights the need for governments to take early action, in partnership with the humanitarian and development community and the private sector.
Are Mobile Money Wallets Really Customer-Centric?
Findings from a survey of customer experiences in rural and urban India