Bridging the Divide: Skills for Digital Financial Equity and Inclusion
This report explores the challenges and opportunities to achieve equitable and inclusive participation in the digital economy, particularly to create or enhance livelihood opportunities.
Responsible Digitization of Small Entrepreneurs in Rural India
This report presents key insights and opportunities from Hindustan Unilever Limited’s business-to-business Shakti digitization program to implement the UN Principles for Responsible Digital Payments and build scale.
Digital Adoption of MSMEs During COVID-19
This report explores how MSMEs used digital products during the pandemic, what barriers they faced with digital adoption, and what can be done to support the growth of MSMEs in the digital economy.
Consumer Risks and Digital Financial Services: A Côte d’Ivoire Study
This study is part of the activities of the Laboratory for the Protection of Digital Financial Services Users launched by CGAP in 2021 with an objective to accompany local actors in building a responsible ecosystem for digital financial services.
Colombia's Ingreso Solidario: Improving Social Protection Through Public-Private Collaboration and Responsible Digital Payment Practices as Part of COVID-19 Emergency Response
This case study illustrates how designing programs responsibly can result in greater trust in digital financial services, leading to greater volumes of digital transactions, and increased use of digital savings and e-commerce services.
Central Bank Digital Currency – An Opportunity for Financial Inclusion in Developing and Emerging Economies?
This special report on central bank digital currencies (CBDC) and financial inclusion looks at the current state of financial inclusion across different developing and emerging economies, and identifies the main use cases CBDC can contribute to.
Queen Máxima Visits India to Advocate for Digital Financial Services
The talks will center on how India will incorporate financial inclusion and digital economy into its G20 agenda.
Mobilink Microfinance Bank, CBA Partner to Promote Access to Digital Financial Solutions
This partnership will strengthen access to financial products and services through digital platforms and improve financial literacy.
Leveraging Digital Financial Services to Advance Inclusive Green Finance Policies
This report shows how digital payment platforms, digital financial products, and enabling policies can make a difference in helping the most vulnerable populations adapt to and mitigate climate risk and environmental degradation.
Women in Open-air and Cross-Border Trade In Kenya: Insights From the Financial Diaries Research
This report shares findings from a financial diaries research MFC conducted to enhance the quality and usage of digital financial services among female traders in Kenya.