This research presents some of the key challenges with building accountability and transparency for AI in inclusive finance.

This publication gives an overview of the use cases of AI in inclusive finance and some of the drivers of harmful AI bias towards women.

Atty. Charina B. De Vera-Yap shares how the Philippine Central Bank is using a customer-centric approach to update regulations and better protect Filipino consumers.

Eric Duflos of CGAP discusses recent findings on consumer risks and how to address them.

Consumer risks are increasing with the growth of digital finance. The resources in this FinDev Guide share good practices, solutions and tools to ensure that consumers achieve positive outcomes in their financial journey.  

Dock, an innovator in payments and digital finance infrastructure across Latin America, will provide a range of options to make credit offerings more flexible, clear and understandable for consumers.

To understand digital finance consumer risks in Senegal and in the West African Economic and Monetary Union, this slide deck shares an overview of the risks digital financial service users faced in the past year in Senegal.

The study centers around the results of a survey on digital credit risks in Côte d'Ivoire. It seeks to analyze the impacts and risks associated with the use of digital credit and the opportunities for improving consumer protection.

AI has the potential to transform social finance, but it also presents a number of challenges related to data privacy and security, bias and fairness, transparency and explainability, technical complexity and employment. 

This document provides a comprehensive overview of ADA’s support for the development of the Cambodian microfinance sector from 2008 to 2022, including key results, lessons learnt and impact.