Displaying 181 - 190 of 305
Applying Behavioral Insights in Consumer Protection Policy
Presenting emerging evidence on behavioral biases relevant to financial consumer protection
“Pure” Intentions and Practice: Challenges and Good Practices in Consumer Protection in Microinsurance
Suggesting approaches and interventions to enhance consumer protection
Does Good Client Protection Impact Financial Performance?
Understanding whether Client Protection Principles make for good business
Resolving Client Complaints: Mechanisms Employed at Ujjivan Financial Services Pvt. Ltd.
Evaluating benefits of client complaints mechanisms for improving service delivery
FINCA Azerbaijan: Transforming Clients’ Complaints into Loyalty for Life
Case study on developing client complaint handling mechanisms
Establishing a Financial Consumer Protection Supervision Department
Discussing guidelines and principles on designing financial consumer protection policy
Mobile Payments and Consumer Protection
Protecting consumers who use mobile payments
Responsible Finance Market Overview: Côte d'Ivoire
Examining the status of responsible finance in Côte d'Ivoire
Responsible Finance Market Overview: Mozambique
Examining the status of responsible finance in Mozambique
Responsible Finance Market Overview: Rwanda
Examining the status of responsible finance in Rwanda