Displaying 151 - 160 of 305
Case Study

Loan Officers and Clients’ Over-Indebtedness Prevention: The Case of Banco Adopem

Examining the potential roles of loan officers in preventing over-indebtedness
Paper

MIMOSA 2.0: Mapping the (micro)credit Cycle

Establishing a standard framework for measuring credit saturation
Case Study

Client Voices Pakistan Country Report

Exploring the dynamics of long-term relationships between MFIs and their clients
Case Study

Client Voices Benin Country Report

Surveying client protections in a lightly regulated microfinance market
Paper

Voice of the Client: An Analysis of Client Satisfaction and Consumer Protection Across Four MFIs in India

Areas of strength and areas in need of further investigation
Paper

Enhancing Financial Capability and Inclusion in the Philippines: A Demand-side Assessment

Presenting a path for building a more inclusive financial sector
Paper

Mass and Microinsurance: Consumer Protection in Inclusive Insurance Markets

3rd Consultative Forum, November 2014, Mexico City, Mexico
Paper

Developing a Tool to Measure Client Satisfaction and Protection

Lessons from the Client Satisfaction and Protection Survey
Guide / Toolkit

SEEP Client Protection Market Diagnostic Tool: User Guide

Self-guided exercise based on CGAP methodology for performing country evaluations