Showing 2241 - 2250 of 16967 results
Debt, Borrowing and Over-indebtedness: a Country-Level Monitoring Framework
Proposal for a "Debt Watch" to review national policies, actions and gaps
Social Performance Fund Briefing: Key Lessons for the Networks
Recommendations for networks supporting social performance management scale-up
Social Performance Fund Briefing: Key Lessons for MFIs
Recommendations for MFIs on implementing social performance management
Social Performance Fund Briefing: Key Lessons for the Industry
What was learned about the utility of the Universal Standards as a resource for MFIs and networks?
FINCA Azerbaijan: Transforming Clients’ Complaints into Loyalty for Life
Case study on developing client complaint handling mechanisms
FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture
Case study on a new staff performance appraisal system and salary compensation scheme
VF AzerCredit’s Code of Ethics: Putting Values into Practice
Case study with recommendations on aligning Codes of Ethics with SPM Universal Standards
UGAFODE Uganda: Listening to Client Complaints
Case study on a complaint handling system in relation to SPM Universal Standards
Vision Fund Uganda: Piloting and Using the PPI
Case study with recommendations on improving effectiveness in relation to SPM Universal Standards
AMFIU: Supporting Improved Compliance with the Universal Standards in Uganda
How the national microfinance association helped its members define and monitor their social goals