Showing 1 - 10 of 377 results
Does Good Client Protection Impact Financial Performance?
Understanding whether Client Protection Principles make for good business
Microfinance Strategies for HIV/AIDS Mitigation and Prevention in Sub-Saharan Africa
What have microfinance institutions achieved so far?
HIV/AIDS & Economic Strengthening via Microfinance
How does access to credit and savings mitigate HIV/AIDS?
Green Microfinance: Characteristics of Microfinance Institutions Involved in Environmental Management
Understanding drivers and barriers to MFIs' involvement in environmental management
Applying Behavioral Insights in Consumer Protection Policy
Presenting emerging evidence on behavioral biases relevant to financial consumer protection
Resolving Client Complaints: Mechanisms Employed at Ujjivan Financial Services Pvt. Ltd.
Evaluating benefits of client complaints mechanisms for improving service delivery
Integrated Health and Microfinance in India, Volume II
Highlighting the context of integration of health and microfinance in India
The Price of Being Banked: A Study on Transparency and Cost of Leading Banking Services Sold in Kenya
Results and recommendations from mystery shopping surveys with the country's 11 largest banks
Consumer Protection in Digital Credit
Tips and recommendations for digital lenders to build strong business models
Customer Empowerment in Finance: Why Greater Choice and Control for Poor Customers is Better for Business and Will Help Achieve Financial Inclusion
Guide for designing actions to give low-income customers choice, respect, voice, and control