Showing 41 - 50 of 624 results
Client Voices Georgia Country Report - Client Protection and Microfinance in Georgia: A Responsible Market with Opportunities for Improvement
Findings and industry recommendations based on input from 1000 MFI clients
Voice of the Client: An Analysis of Client Satisfaction and Consumer Protection Across Four MFIs in Peru
Tracking client feedback to improve impact on the populations MFIs aim to serve
SEEP Client Protection Market Diagnostic Tool: User Guide
Self-guided exercise based on CGAP methodology for performing country evaluations
Client Protection in Asia’s Microfinance Industry: Perspectives from Microfinance Associations in Nine Asian Countries
Results of assessments using the SEEP Client Protection Market Diagnostic Tool
Focus on Enterprise: Demystifying the Role of Microfinance in Job Creation
Redefining expectations for MFIs' limited role in reducing unemployment
European Code of Good Conduct: Discussion Note
Recommended steps to strengthen the Code structure and process
Voices of Microfinance Clients: A Study of Microfinance Clients’ Concerns, Perceptions and Delights
Findings from interviews with over 1,000 clients of Indian MFIs
Research and Impacts of Digital Financial Services
Paving the way towards a new generation of products, policies, and strategies for financial services
Consumer Finance Research Methods Toolkit
What research methods are successful in understanding people's money worlds?
Study on the Drivers of Over-Indebtedness of Microfinance Borrowers in India: An In-Depth Investigation of Saturated Areas
What factors lead to over-indebtedness, and how can it be prevented?