Showing 21 - 30 of 624 results
Customer Empowerment in Finance: Why Greater Choice and Control for Poor Customers is Better for Business and Will Help Achieve Financial Inclusion
Guide for designing actions to give low-income customers choice, respect, voice, and control
Ensuring Financial Education and Consumer Protection for All in the Digital Age
How can we help consumers better manage potential digital risks and benefits?
Financial Inclusion Measurement in the Arab World
Evidence of great potential for deepening financial inclusion in the region
Fraud in Mobile Financial Services: Protecting Consumers, Providers, and the System
Identifying key fraud risk factors and vulnerabilities to minimize harm
Good Practices for Financial Consumer Protection: 2017 Edition
Comprehensive reference and assessment tool for financial sector regulators
Mechanisms to Improve Client Protection Practices in Rwanda
Overview of assessments and action plans undertaken by Rwandan MFIs and SACCOs
Responsible Finance: The Making of Association-Led Client Grievance Redress Mechanisms - Experiences of AMFIU in Uganda and Consortium Alafia in Benin
Processes and lessons learned in implementing complaint resolution systems
Proportionality in Practice: Disclosure of Information
Supervisor’s perspectives on the rationale, design and implementation of regulation
Financial Inclusion, Stability, Integrity, and Protection: Observations and Lessons for the I-SIP Approach from the Philippines
Drawing valuable lessons from the experience of policy makers on integrating financial inclusion
Children and Finance: Consumer Protection and Security of Savings and Payments
Overview of recommendations, guidelines and best practices