Finance in Displacement: Joint Lessons Report
This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.
Informed Design: A Case Study Series (WomenSave)
The first in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by WomenSave, an organization targeting poor (living on less than $2 a day) women in underserved areas of Uganda through financial literacy training and financial advisory services, access to mobile money and goal-based savings plans.
Driving Financial Resilience Through Formal Savings Among the Low-Income Population
Based on customer research in Cote d’Ivoire, Kenya, Morocco, Nigeria, and Uganda, this paper provides a synthesis of findings that help understand to what extent savings allowed customers to increase their financial resilience.
Assessing the State of Youth Financial Inclusion in Developing Contexts
This guide draws primarily from the lessons learned during the realization of a series of assessments on the state of youth financial inclusion in Uganda, Kenya, and Guatemala in 2019 and 2020.
The Art of Change: A Practical Approach to Changing Behaviors of Financial Service Providers for More Meaningful Outreach to Low-Income People
This publication explores the leanings from change management processes within the program’s partner financial service providers in Nigeria, Côte d’Ivoire and Uganda.
Remote Coaching to Prevent Dormancy Among Low-Income Savers
Research findings from Uganda sharing results from qualitative interviews with women who report greater sense of trust and relationship with the bank and improved saving behavior as a result of coaching.
Promoting Access to Agricultural Finance for Youth in Developing Countries
This publication underlines the trends, core challenges, opportunities, innovative solutions and initiatives associated with agricultural financing for youth.
Application of CGAP Customer Outcomes Framework in Uganda
This case study tests the impact of a new basic savings product positioned in the financial inclusion market using the CGAP customer outcome indicator framework.
The Role of Mobile Money Providers and Their Agents in Protecting Customers’ Data
This slide deck presents research findings identifying good practices of responsible agents in safeguarding their customers’ data and the role that providers can play in promoting these practices.