To understand digital finance consumer risks in Senegal and in the West African Economic and Monetary Union, this slide deck shares an overview of the risks digital financial service users faced in the past year in Senegal.

This slide deck provides the main findings from a CGAP research exploring the role of gender in developing rural agent networks in Bihar State, India, through the State Government's Bank Sakhi Program.

The Universal Standards help financial service providers put clients and the environment at the center of all strategic and operational decisions, with the result that clients benefit from using financial products and services.

This tutorial-style video takes you through the technical journey of data analytics function that supports data-oriented strategic decision making and business development of your company.

This report provides emerging insights on the role of mobile and digital technology in accessing and delivering climate finance in low- and middle-income countries.

This playbook offers a step-by-step guide for financial ecosystem stakeholders on how to boost the systematic collection of high-quality, supply-side, sex-disaggregated financial data to drive women’s financial inclusion.

This guide outlines strategies on how you can direct investments to address gender-based violence along with providing tools to support conversations with investment advisors and asset managers to help implement those strategies.

The paper discusses fairness in artificial intelligence (AI)-enabled credit-scoring systems, and highlights the importance of considering the strategic role of the organization when developing and evaluating fair algorithm-enabled decision systems. 

Microfinance institutions that successfully generate value for their business and customers through digitization anchor these efforts in business intelligence. This Technical Note outlines an approach for improving business intelligence with interventions that require minimum or no investment in technology.

This report proposes an approach for scaling digital payments in the Rwandan tea sector building on the evolving payments ecosystem.