CGAP Strengthening Climate Resilience & Adaptation Through Financial Services
This slide deck presents the findings of desk research on climate-responsive and climate-supportive financial products that currently exist in the global market.
The Art of Change: A Practical Approach to Changing Behaviors of Financial Service Providers for More Meaningful Outreach to Low-Income People
This publication explores the leanings from change management processes within the program’s partner financial service providers in Nigeria, Côte d’Ivoire and Uganda.
Driving Formal Savings: What Works for Low-Income Women
Building on findings from a recent customer research, this learning paper aims to understand of what services female customers value, prioritize and need.
Remote Coaching to Prevent Dormancy Among Low-Income Savers
Research findings from Uganda sharing results from qualitative interviews with women who report greater sense of trust and relationship with the bank and improved saving behavior as a result of coaching.
Financial Inclusion With Blockchain
This factsheet highlights the current challenges involved in widespread implementation of Blockchain technology and offers recommendations for stakeholders in international development cooperation.
Digital Payment Transactions
This factsheet argues for the need of active design and cooperation for inclusive payment transactions and makes related recommendations for stakeholders in international development cooperation.
Data Protection in the Financial Sector
This factsheet urges the private and public providers to promote initiatives that improve data protection and regulation mechanisms through training and customer information tools.
Mobile Money Agents: Sustainability in the Digital Era - Findings From Mozambique
This report looks at the pressing challenges affecting Mozambican mobile money agents to inform the players in the ecosystem and create sustainable strategies to improve agent networks.
Implementation Guide for the G20 High-Level Principles for Digital Financial Inclusion
A guide and self-assessment tool for policymakers in various stages of digital development.
Will Central Bank Digital Currencies Be a Game-Changer for Financial Inclusion?
Are central bank digital currencies really the game-changer for financial inclusion that many claim? And how are central banks thinking about designing CBDCs to ensure that they achieve their goals?