The plenary shares insights and research on responsible digital financial services (DFS) including research on the new consumer risks associated with DFS and the development of an ecosystem approach to responsible DFS.

This webinar recording features the launch of the third-party assessment and lean data consumer protection survey. 

Representatives from Indonesia, Malaysia and Cambodia offer their perspectives on how the COVID-19 pandemic has impacted the personal financial situation of financial consumers in the Asia-Pacific region.

This webinar facilitates the adoption/implementation of the objectives of the policy model on Consumer Protection for Digital Financial Services by the members of the the Digital Financial Services Working Group and the Consumer Empowerment and Market Conduct Working Group at Alliance for Financial Inclusion.

A new pilot explores the possibilities for agents in rural India to include assisted e-commerce among the services they offer.

This CGAP technical note highlights the basic data protection provisions that should be in place for an open finance regime, as well as how they can be addressed through law and regulation.

These documents synthesize research and insights to date regarding women in rural and agricultural livelihoods, financial and non-financial services, and climate change.

Shiphra Chisha, Director of Programs at Graça Machel Trust, sat down with us to discuss the empowerment of women in mining communities, advocating for gender-inclusive COVID-19 recovery strategies, building the next generation of women in leadership, and much more.

This landscape report sheds light on how women micro-entrepreneurs use mobile for business in low- and middle-income countries.