All Publications
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Financial Inclusion through E/M-Banking – The Regulatory Landscape in India
Does the regulatory landscape in India facilitate mobile banking?
Financial Regulation in the English-Speaking Caribbean: Is it Helping or Hindering Microfinance?
The influence of regulation on the development of microfinance in the English-speaking Caribbean
Graduating SBI Tatkal Customers
Helping customers graduate to a wider range of mobile money services
Implementing Client Protection in Microfinance: The State of the Practice, 2011
Understanding the state of client protection in microfinance industry
Incentives for E/M-Banking Customers to Drive Usage
Incentivizing customers to use m-banking services
Incentivizing E/M-Banking Agents
Examining the importance of incentivizing agents for the success of m-banking
Incorporating Consumer Research into Consumer Protection Policy Making
Using consumer experiences to inform financial consumer protection
Is Micro Too Small? Microcredit vs. SME Finance
Do small and medium enterprises create more jobs for poor households than microenterprises?
Latest Findings from Randomized Evaluations of Microfinance
Using randomized evaluations to highlight the need for flexible microfinance products