This report presents key insights and opportunities from Hindustan Unilever Limited’s business-to-business Shakti digitization program to implement the UN Principles for Responsible Digital Payments and build scale.

The report highlights internal and external factors impacting social and solidarity economy organizations in their social innovation process and presents a set of policy recommendations to unlock their potential.

This report analyzes and presents the social and environmental impact of Symbiotics investments as of December 2021 and explains how it supports more than 2 million people in 76 developing countries around the world.

This report combines research and expertise to deep dive into seven key trends that continue to shape the fintech industry.

In this case study, Al-Amal Microfinance Bank (AMB) presents their work in promoting women's empowerment and financial inclusion. 

This reading deck provides an analysis of the Banking-as-a-Service (BaaS) model, a new business model that enables non-banks to offer banking services under their own brand and seamlessly embedded into their digital offering with four case studies of BaaS providers from Europe, US and Mexico.

This slide deck shares insights from a choice of channel study to understand how women in the low- and moderate-income segment in Kenya select a financial channel.

This paper synthesizes desk research and in-depth discussions with consumer advisory panel representatives around the world.

This Technical Note is targeted at development funders (donors and DFIs) and provides high level guidance based on CGAP’s prior research on Cash-in / Cash-out (CICO) agent networks.

This white paper summarizes how interoperable payment systems work and discusses the status of interoperability in emerging markets.