All Publications

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Guide / Toolkit

Core Indicators to Measure Financial Health and Inclusion

The aim of this guidance is to facilitate the processes of target setting, action plan design and reporting for banks that have chosen financial health and/or financial inclusion as one of their areas of significant impact.

Paper

Customer-Centric and Responsible Digital Credit Solutions for Urban and Rural Non-farm Entrepreneurs and Smallholder Farmers

This analysis of digital credit users in India, Indonesia, and Kenya assesses the impact of digital credit on their financial health.

Slide Deck

DBT Diagnostic Study: Female Beneficiaries' Experience of Receiving DBT

This slide deck reveals evidence from India on female beneficiaries' experience of receiving government-to-person (direct benefit transfer) payment.

Paper

Different Strokes for Different Folks: A Customer Onboarding Comparative Analysis

This publication looks at the strategic operations and tactics applied by the Scale2Save partners in East and West Africa to acquire customers.

Paper

Digital Adoption of MSMEs During COVID-19

This report explores how MSMEs used digital products during the pandemic, what barriers they faced with digital adoption, and what can be done to support the growth of MSMEs in the digital economy.

Paper

How Digital Payments Drive Financial Inclusion in India

This research looks at the journey of digital payments, major events and entities that contributed to it, and products that revolutionized the digital payments space.

Paper

Impact Finance Barometer 2022: How Resilient is Impact Finance to Exogenous Shocks?

This year's Impact Finance Barometer examines the resilience of the impact finance sector to exogenous shocks.

Paper

Kenya: A Financial Consumer Protection & Debt Policy Review

This publication looks at the consumer landing landscape for the poor and makes financial inclusion, financial consumer protection, and financial literacy-related suggestions to the Kenyan Government.

Paper

Pacífico Seguros - Insurance for MSMEs: Protected Business

This brief explores an insurance product designed to cover the main risks such as theft, fire, earthquakes and civil liability against third parties faced by SMEs in Peru.

Paper

Preparing MSMEs for Future Crises: Lessons From COVID-19

This publication provides insights into how MSMEs have navigated challenges presented by the pandemic and what support they had available along with lessons learned to help prepare for future crises.