All Publications

Showing 1181 - 1190 of 9033
Guide / Toolkit

Integrating Financial Capability Into Government Cash Transfer Programs

Toolkit with detailed guidance and suggested design and implementation methodology
Case Study

Launching Into Space: Using Satellite Imagery in Financial Services

Can earth observation data be leveraged to improve smallholder finance?
Paper

Make Change Happen: Getting Insurance Providers Ready To Better Serve Low-Income Households

Six steps to help insurance providers design a change management strategy
Paper

Responsible Digital Credit: What Does Responsible Digital Credit Look Like?

Outlining the risks customers face and best practices for improving consumer protection
Paper

What Do Informal Groups Teach Us About What Poor People Want in Their Financial Services?

Why are informal financial groups still so popular in Kenya?
Paper

A Needs-Based Approach to Financial Inclusion Measurement in Zimbabwe

Key findings and implications for policymakers and practitioners
Guide / Toolkit

Accessible and Affordable Remittance Services for Refugees: A Toolkit

Practical guide for performing country assessments of remittance channels
Case Study

At the Heart of All That We Do: Janalakshmi’s Journey to a Customer-Centric Bank in India

This case study examines how the Indian financial institution (now a small bank), Janalakshmi, worked with CGAP to put customers at the center of its operations. 

Paper

Building Assets, Unlocking Access: KWFT Housing Microfinance Impact Evaluation Final Report

Findings on the impact of housing microfinance on the borrowers' quality of life
Paper

Building Inclusive Payment Ecosystems in Tanzania and Ghana

Examining and comparing two countries' pathways to inclusive payment ecosystems