This paper presents research findings on the key challenges women face in accessing digital financial services and the design opportunities for the financial sector, policymakers and regulators, the philanthropic sector, NGOs, and designers everywhere.

This report draws on the lessons that main actors in Zambia, Rwanda, and Sierra Leone have learned about resilience in the times of COVID-19 and identifies key insights into how they have continued to expand financial inclusion.

This publication presents lessons and best practices from the European Microfinance Award 2021 on "Inclusive Finance & Health Care".

This case study shares more on the design of the app predicting credit risk to provide young entrepreneurs with affordable capital,  and initial lessons learned for practitioners.

This framework can be used by stakeholders to design and evaluate social protection programs through a user-centric lens.

This research provides insights on the disproportionate need and strategic opportunity for improving the lives and livelihoods of rural women.

Through services innovations, Posts can help achieve changes in the financial lives of their customers, and ultimately, positively impact low-income populations. This study identifies approaches and practices that can guide Posts in their innovation journey.

This study analyzed data to better understand why and how women save in India to guide financial services providers as they work to better tailor their products to customer needs.

This framework provides guidance to regulators and policymakers contemplating strategies regarding digital banks, with a view of promoting financial inclusion.

This case study looks at a variety of African agricultural platform providers and more closely at three platform models: bank-led, fintech-led and telco-led.