All Publications

Showing 11 - 20 of 81
Case Study

ADRA Peru: Recruiting and Selecting Mission-Driven Staff

Social performance management case study on employee commitment to social goals
Lizarraga, N., Microfinance Centre (MFC)
Paper

Facilitating the Market for Capacity Building Services

Discussing the market for capacity building of financial service providers
El-Zoghbi, M., Lauer, K., CGAP
Paper

Report of Human Resource Management in Microfinance Institutions: The State of Practice

Identifying human resource management challenges in the Indian microfinance sector
Hexa Resource Axis India Private Limited, ACCESS Development Services
Case Study

Visión Banco: Creating a Comprehensive Staff Training Program

Case study on Paraguayan bank's implementation of social performance standards
Eras, M., Microfinance Centre (MFC)
Case Study

Muktinath Bikas Bank Group Training Manual: Supporting Informed Client Decisions

Social performance management case study on Nepalese bank's client training manual
Tiwari, J. B., Microfinance Centre (MFC)
Case Study

FinDev Azerbaijan: Retaining Key Staff Through a “Pay for Performance” Culture

Case study on a new staff performance appraisal system and salary compensation scheme
Huseynova, S., Microfinance Centre (MFC)
Paper

Microbusinesses, Gainful Jobs

Assessing the quality of jobs created by microenterprises
Gomez, L.I., Thetford, T. , FIELD
Paper

The Intermediary Role of Microloan Officers: Evidence from Ethiopia

Determining the effect of microloan officers on MFI operations
Shchetinin, O., Wollbrant, C., University of Gothenburg - School of Business, Economics and Law
Case Study

VF AzerCredit’s Code of Ethics: Putting Values into Practice

Case study with recommendations on aligning Codes of Ethics with SPM Universal Standards
Knotts, K., Microfinance Centre (MFC)
Paper

Treat Your Employees Responsibly – USSPM No.5 Results from the Philippines

Assessing the extent to which institutions in Philippines meet USSPM number 5
MFR