This case study answers the question of whether digital technologies can act as a catalyst in unlocking market constraints with the sole aim of creating the desired impact among the last mile.

This paper aims to fill this gap in the existing literature by incorporating both measures of access to and usage of financial services industry into the measurement of financial inclusion.

This study outlines how data and other mobile network operator assets can be used to enable or improve digital climate resilience services, and identify opportunities for operators to generate revenues.

This paper explores the potential impact of incorporating the collective voice of consumers into financial sector policy and regulation, and opportunities for funders to help elevate these voices.

This report focuses on building the knowledge, skills, and attitudes necessary for customers to engage with digital financial services.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.

This report discusses why it is imperative to capitalize on this momentum in the wake of COVID-19 to ensure wider adoption and usage of digital payments, particularly among low-income women.

This report presents the impact of the pandemic on the operations, revenue, and coping strategies of fintechs in Bangladesh.

This study primarily focuses on micro and small enterprises in Senegal and their coping strategies during the pandemic. It provides recommendations for policymakers and financial service providers to support them.

This report explores the impact of COVID-19 on the beneficiaries and operational implementation of Program Keluarga Harapan during the pandemic.