All Publications

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Paper

Global Microscope 2019

The enabling environment for financial inclusion
Paper

Improving Operational Efficiency of MFIs Through Tablet Banking

A guide for MFIs on how they can adopt digitization
Case Study

In Post We Trust

Role of the Post in expanding access to digital finance
Case Study

Market Research on Expanding Microfinance Outreach in Jordan Through Innovative Market-Driven Product Development

Recommendations for MFIs on how to reach underserved microfinance clients
Paper

PoWER Assessment of Women’s Economic Empowerment in The Gambia

This document presents the final analysis of data collected through desk research, interviews, focus group discussions, and surveys on women and girls’ financial inclusion in The Gambia.

Paper

Harnessing the Power of Mobile Money to Achieve the Sustainable Development Goals

Exploring ways in which mobile money contributes to the digitalization of finance
Case Study

A Client Needs-Centred Approach to Financial Inclusion Measurement

Understanding how and why customers use different types of financial services
Paper

Risk-Based Customer Due Diligence: Regulatory Approaches

Weighing the pros and cons of risk-based approaches to customer due diligence
Paper

The Future of G2P Payments: Expanding Customer Choice

How can governments modernize the way they deliver social welfare payments?