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Agent Dormancy: Impact on Customers
When business correspondent agents go inactive, do customers shift to cash?
Agent Dormancy: Reasons and Remedial Measures
Recommendations on how to address agent dormancy
An Index to Measure the Progress of Financial Inclusion
Guideline note on AFI's diagnostic tool to assess a country's financial inclusion status
Annual Benchmark Report for Papua New Guinea - FY2014
Review of financial, operational and social performance of microfinance institutions
Consumer Finance Research Methods Toolkit
What research methods are successful in understanding people's money worlds?
Del Otro Lado: Financial Behavior of Households Receiving International Remittances in the Mexico Financial Diaries
Recommendations on leveraging migrant remittances for wealth building
Interventions to Strengthen PMJDY Scheme
Recommendations for improving the effectiveness of the Indian government's financial inclusion plan
Leveraging Equity Investments to Build Inclusive Financial Markets
How can investors use equity funding instruments to achieve sustainable impact?
Leveraging Risk Management for Future Growth: A Business Case of UNTU Microfinance in Zimbabwe
Case study on risk management improvement processes and their benefits
Microfinance Credit and Operational Risk Management Tool Guides
Four key tools for mid-to-senior level MFI managers