All Publications

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Paper

Regaining Momentum? Update on Microinsurance in South Africa

Assessing the state of the microinsurance industry in South Africa
Paper

Regulatory Approaches to Mobile Financial Services in Latin America

Understanding experiences in implementing mobile financial services
Case Study

Resolving Client Complaints: Mechanisms Employed at Ujjivan Financial Services Pvt. Ltd.

Evaluating benefits of client complaints mechanisms for improving service delivery
Case Study

Single Mothers and the Earned Income Tax Credit: Insurance without Disincentives?

Studying the effects of insurance provided by a U.S. cash transfer program on single mothers
Paper

The Art of the Responsible Exit in Microfinance Equity Sales

Studying practices that support responsible exits from MFIs
Paper

Women’s Leadership in Mexican Credit Unions: A Study of Barriers and Opportunities

Gaining insights into the obstacles and attributes of women leaders in Mexican credit unions
Case Study

“The Right Touch” – Reducing Distribution Costs in Alternative Channels for Microinsurance

Determining efficient touch levels for microinsurance product delivery
Paper

Tackling Ultra-Poverty through the Graduation Approach

Situating Sustainable Livelihoods in the Landscape of Social Protection and Safety Nets