All Publications

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Paper

Bridging the Gap: Emerging Private Sector Response and Recovery Measures for Gender Equality Amid COVID-19

How companies and organizations around the world ensure the economic inclusion and social well-being of their stakeholders

Paper

Consumer Protection for Financial Inclusion in Low and Middle Income Countries

Bridging regulator and academic perspectives

Paper

Debt Relief in the Pandemic: Lessons From India, Peru, and Uganda

Findings from interviews with key stakeholders and review of publicly available survey data and research

Paper

Designing Municipal Cash Transfer Programs to Mitigate the Economic Impact of COVID-19

Analyzing public, private, and nonprofit-led responses to the coronavirus through direct cash assistance

Paper

Digital Financial Services in Nigeria: State of the Market Report 2020

Key insights about consumers, providers and regulatory issues

Case Study

Digital Financial Services Supervision in Bangladesh

Closer look at Bangladesh’s path to allow for digital innovations that scale

Case Study

Eko Grows Agent Network Tenfold Through Open APIs

Eko India has used open APIs to become a platform business, which has enabled it to expand at considerably lower operational cost than its traditional agent business would have.

Paper

Embedding Digital Finance in e-Commerce Platforms During the COVID-19 Pandemic

Early assessment of the impact of COVID-19 on e-commerce and the provision of digital financial services for micro, small, and medium enterprises and low-income consumers

Paper

Fintech in the Time of COVID-19: Trust and Technological Adoption During Crises

Key findings from mobile application data from 71 countries

Paper

Guidance Note for Action: Supporting SMEs to Ensure the Economic COVID-19 Recovery is Gender-Responsive and Inclusive

This Note shows how the barriers women entrepreneurs already face in starting and retaining a business are likely to increase in the aftermath of COVID-19.