All Publications
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Regulatory Approaches to Mobile Financial Services in Latin America
Understanding experiences in implementing mobile financial services
Resolving Client Complaints: Mechanisms Employed at Ujjivan Financial Services Pvt. Ltd.
Evaluating benefits of client complaints mechanisms for improving service delivery
Single Mothers and the Earned Income Tax Credit: Insurance without Disincentives?
Studying the effects of insurance provided by a U.S. cash transfer program on single mothers
The Art of the Responsible Exit in Microfinance Equity Sales
Studying practices that support responsible exits from MFIs
The Impact of Integrated Financial Services for Young People in Mali: A Comprehensive Research Report for the Freedom from Hunger Advanced Integrated Microfinance for Youth Project
Understanding the impact of an integrated savings program designed for youth in Mali
The Regulation of Mobile Money in Emerging Markets
Discussing suitable regulatory frameworks for mobile money
Women’s Leadership in Mexican Credit Unions: A Study of Barriers and Opportunities
Gaining insights into the obstacles and attributes of women leaders in Mexican credit unions
“The Right Touch” – Reducing Distribution Costs in Alternative Channels for Microinsurance
Determining efficient touch levels for microinsurance product delivery
Tackling Ultra-Poverty through the Graduation Approach
Situating Sustainable Livelihoods in the Landscape of Social Protection and Safety Nets
Banking a New Generation: Developing Responsible Retail Banking Products for Children and Youth
Guidelines on developing appropriate innovative products which respect children's rights