All Publications
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Agent Network Accelerator Research: Indonesia Country Report
Survey of digital financial services agents and their operations
Agents of Change: How the Human Touch Is Bringing Digital Financial Services to New Customers in India
10 key insights on training, equipping, and promoting product awareness among agents
Baseline Study on Digital Remittances: Highlights
Findings from a quantitative analysis of key remittances patterns and behaviors of low-income Jordanians and Syrian refugees
China's Alipay and WeChat Pay: Reaching Rural Users
Analyzing the two main mobile payment providers and their potential to expand beyond the cities
Data Collection by Supervisors of Digital Financial Services
What aspects should be considered when designing data collection mechanisms?
Digital Financial Services in Nigeria: State of the Market Report 2017
Addressing legislation, policies and regulations constraining financial inclusion
Escaping Darkness: Understanding Consumer Value in PAYGo Solar
In-depth discussions with customers on purchase decisions, value assessments and cash flow patterns
Exploring the Economic and Social Motivations for Child and Youth Friendly Banking: Practices from Georgia, Lebanon, Tanzania and Yemen
Survey findings on the decision-making factors for providers serving the youth market
Financial Inclusion Diagnostic Study in Jordan 2017: Synthesis Report
Baseline study documenting access, usage and quality of financial services