All Publications
Human Resource Development Practices in the Microfinance Sector
This publication maps out the current landscape of Human Resource Development practices among MFIs, and sheds light on the relationship between HR practices and MFI performance.
Improving Humanitarian Payments Through Digital Innovation: Challenges and Opportunities
This report offers research-based analysis and practical advice for humanitarian agencies on the advantages and areas for growth of five key financial technologies in digital payments: mobile money, artificial intelligence, distributed ledger technology (i.e. blockchain), super platforms and QR codes.
Making the Most out of Digital Banking Platforms: 7 Tips for a Future-Proof Digital Strategy
This paper argues that a clear digital banking platform strategy is essential for banks to succeed, and those who will are the ones with a platform that can give them the flexibility to respond rapidly to market changes.
The Power of Jan Dhan: Making Finance Work for Women in India
This report highlights the design of Women's World Banking's unique Jan Dhan Plus solution and learnings from a subsequent pilot study that helped nurture regular savings behavior among low-income women in the country.
Towards Responsible Digitization of Merchants in Rural India for COVID-19 Recovery
These 10 recommendations aim to unlock the impact of fintech in merchant digitization, particular for women, and to further India’s progress on achieving the Sustainable Development Goals.
Building an Inclusive Financial System: A Global Economic & Social Imperative for This Decade
This paper highlights four key principles required to achieve equitable, long-term financial security for people and small businesses: 1) Prioritizing historically excluded and underserved populations, 2) Measuring success by outcomes, 3) Establishing and enforcing strong regulatory regimes and 4) Promoting growth and integrity.
Defying the Odds: Remittances During the COVID-19 Pandemic
This paper provides an early assessment of the dynamics and drivers of remittances during the COVID-19 pandemic, using a newly compiled monthly remittance dataset for a sample of 52 countries, of which 16 countries with bilateral remittance data.
Delivering Financial Health Globally: A Collection of Insights, Approaches and Recommendations
This white paper aims to create a baseline from various discussions on financial health and builds an evidence base from the work done by institutions and individuals globally.
Digital Financial Literacy Toolkit
This toolkit aims to provide practical guidance to AFI members and policymakers on formulating and implementing digital financial literacy strategies and interventions.