All Publications
Showing 201 - 210 of 1697
Digital Credit Audit Report
Evaluating the conduct and practice of digital lending in Kenya
PoWER Assessment of Women’s Economic Empowerment in The Gambia
This document presents the final analysis of data collected through desk research, interviews, focus group discussions, and surveys on women and girls’ financial inclusion in The Gambia.
A Client Needs-Centred Approach to Financial Inclusion Measurement
Understanding how and why customers use different types of financial services
Young People in Africa: Research Showing Opportunities for Financial Service Providers in Morocco, Nigeria and Senegal
Insights on how young people manage their money
A Client Needs-Centered Approach to Financial Inclusion Measurement
Innovative financial inclusion data framework focused on customers financial needs
Did You See My Tweet? Monitoring Financial Consumer Protection via Social Media
A new channel to measure consumer experience and keep providers accountable
State of the Digital Financial Services Market in Zambia, 2018
Insights and findings from the Annual Provider Survey
The Digital Lives of Refugees: How Displaced Populations Use Mobile Phones and What Gets in the Way
Offering opportunities for stakeholders to increase understanding of how refugees use mobile money
Taxing Mobile Phone Transactions in Africa: Lessons From Kenya
Does taxation policy on micro-transactions have the potential to reverse financial inclusion?
Social Performance Management in Microfinance: Practices, Results and Challenges in Sub-Saharan Africa
Revealing a number of challenges the financial inclusion sector should address