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Paper

Voice of the Client: An Analysis of Client Satisfaction and Consumer Protection Across Four MFIs in India

Areas of strength and areas in need of further investigation
Paper

Arab Credit Reporting Guide

Analyzing the status and development of credit reporting across the MENA region
Paper

Financial Inclusion in Developing Asia: Transactional Accounts, Savings, and Borrowing

Policy options for leveraging finance as a tool for empowering the poor
Paper

Financial Inclusion in Tunisia: Low-Income Households and Micro-Enterprises Snapshot – September 2015

Strategies and challenges for financial inclusion in Tunisia
Paper

Mapping Financial Access: Deposit-Taking in India

Shedding light on formal savings access
Paper

The ABCs of Financial Education: Experimental Evidence on Attitudes, Behavior, and Cognitive Biases

Lessons on financial education from a field experiment in India
Paper

Transformation of Microfinance Institutions into Small Finance Banks: Will it be a Roller Coaster?

MicroSave India Focus Note #121
Paper

Transformation of Microfinance Institutions to Small Finance Banks: Differentiating Men from the Boys!

MicroSave India Focus Note #122
Paper

Jansuraksha: India’s New Tryst with Mass Insurance

An in-depth report on new policy