All Publications
Resilient Microfinance Industry Signals Path Toward Cautious, Gradual Recovery
This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.
Savings and Climate Resilience
This knowledge review focuses on successes and challenges in building up climate resilience, across three dimensions: disaster preparedness, response, and adaptation to climate change.
The Digital Transformation Guide
Through real examples of implementation experiences across FSP partners, this guide unpacks six key strategies that financial inclusion-focused institutions need to keep in mind as they progress down the path of digital transformation.
2021 State of the Industry Report on Mobile Money
This annual flagship report provides supply-side data and insights from the mobile money industry.
Adult Numeracy and Financial Capability
This research shares key findings and insights on the workings between confidence and competence in using numbers and financial decision making – and the impact these have on financial capability outcomes.
Agricultural “Platforms” in a Digital Era: Defining the Landscape
This report draws upon decades of academic and business research to extrapolate lessons that can guide the early emergence of agricultural platforms.
Digital Financial Inclusion in Emerging and Developing Economies: A New Index
This paper aims to fill this gap in the existing literature by incorporating both measures of access to and usage of financial services industry into the measurement of financial inclusion.
Digital Innovation for Climate-Resilient Agriculture
This study outlines how data and other mobile network operator assets can be used to enable or improve digital climate resilience services, and identify opportunities for operators to generate revenues.
Elevating the Collective Consumer Voice in Financial Regulation
This paper explores the potential impact of incorporating the collective voice of consumers into financial sector policy and regulation, and opportunities for funders to help elevate these voices.
Empowering Women on a Journey Towards Digital Financial Capability
This report focuses on building the knowledge, skills, and attitudes necessary for customers to engage with digital financial services.