All Publications
Impact of COVID-19 on FinTechs: India
This report delves deep into the innovative strategies fintechs used to overcome the pandemic, measures taken by the government and regulators to enable ecosystem players, and the support fintechs received from investors and accelerators.
Impact of Interest Rate Cap on Financial Inclusion in Cambodia
Bank and microfinance supervisory data analysis results show some unintended impact on financial inclusion.
Inclusive Digital Agriculture
This report provides evidence of the barriers facing farmers with disabilities in the agricultural value chain in low and middle-income countries, and explores opportunities to support disability inclusion in agriculture through digital tools including digital financial services.
Resilient Microfinance Industry Signals Path Toward Cautious, Gradual Recovery
This snapshot is part of a series published by CGAP and Symbiotics, offering regular updates on how COVID-19 is affecting the microfinance sector’s portfolio quality, financial health, and ability to serve excluded clients.
Savings and Climate Resilience
This knowledge review focuses on successes and challenges in building up climate resilience, across three dimensions: disaster preparedness, response, and adaptation to climate change.
Social Media Usage by Digital Finance Consumers
This project analysis provides insights into the types of consumer protection issues faced by consumers across financial providers in Kenya, Nigeria, and Uganda.
The Future of Government-to-Person (G2P) Payments: Three Years of Learning About G2P Choice in Zambia
This case study summarizes key lessons learned during the first three years of implementing a choice-based G2P payments model.
2021 State of the Industry Report on Mobile Money
This annual flagship report provides supply-side data and insights from the mobile money industry.
Adult Numeracy and Financial Capability
This research shares key findings and insights on the workings between confidence and competence in using numbers and financial decision making – and the impact these have on financial capability outcomes.
Agricultural “Platforms” in a Digital Era: Defining the Landscape
This report draws upon decades of academic and business research to extrapolate lessons that can guide the early emergence of agricultural platforms.