Case study exploring brand challenges and available solutions for two microfinance banks

Will fostering financial inclusion ease the transition to a low-carbon economy?

How can Egypt leverage new technologies to achieve financial inclusion?

Can earth observation data be leveraged to improve smallholder finance?

This case study examines how the Indian financial institution (now a small bank), Janalakshmi, worked with CGAP to put customers at the center of its operations. 

Decoding the DNA of a customer-centric organization

Does using mobile technology make MFIs more efficient?

How to deal with the classic challenges impeding the expansion of agent networks

How can formal savings tools be better suited to the needs of low-income Ugandans?

The benefits of collaboration between financial institutions and cooperatives