All Publications

Showing 341 - 350 of 1014
Case Study

Lessons from CSMs – Agent Perspectives

Exploring the use of Customer and Channel Satisfaction Measurement and Management (CSM) exercises
Ramji, M., Garg, N. , Dhawan, R., MicroSave Consulting (MSC)
Case Study

Lessons from CSMs – Customer Perspectives

Using customer feedback to address issues in m-banking
Ramji, M., Dhawan, R. , Garg, N., MicroSave Consulting (MSC)
Paper

Pricing Mobile Banking Services

Would people in villages be willing to pay for agent-based financial services?
Wright, G., MicroSave Consulting (MSC)
Paper

Targeting the Hard-Core Poor: An Impact Assessment

Impact Assessment of the Targeting the Hard Core Poor Pilot in West Bengal, India
Banerjee, A., Duflo, E., Chattopadhyay, R., Shapiro, J., Abdul Latif Jameel Poverty Action Lab (J-PAL)
Case Study

Can Health Microinsurance Protect the Poor?

Studying a client-managed health insurance model in Pune, India
McGuinness, E., Microfinance Opportunities, Financial Services Assessment
Paper

Consumer Protection Regulation: Microfinance Needs and Initiatives in India

Protecting microfinance consumers in India
Kline, K. , Sadhu, S., IFMR - Centre for Micro Finance
Paper

Effects of Reserve Bank of India (RBI) Regulations on Public Sector Lending for Microfinance Institutions (MFIs)

How are MFIs responding to the new RBI regulations?
Kc, D. et al., IFMR - Centre for Micro Finance
Paper

Marketing Lessons for the E/M-Banking Sector from India's Corporate Giants

Deriving lessons for successful marketing of electronic or mobile banking products
Giri, A., Dhawan, R. , Mehraj, S., MicroSave Consulting (MSC)
Paper

Microfinance in India: A New Regulatory Structure

Analyzing the effect of microfinance regulation in India
Kline, K. , Sadhu, S., IFMR - Centre for Micro Finance
Case Study

Returning to Kolar: A Case Study on the Kolar Crisis-Affected Communities

Examining factors that led to mass defaults in Karnataka, India
Umapathy, D., Jayaram, V. et al., IFMR - Centre for Micro Finance