All Publications

Showing 291 - 300 of 1020
Paper

Developing a Tool to Assess Client Protection

Highlighting the importance of client feedback to improve MFI service
Paper

Disclosure Practices in Banking Sector of India: A Comparative Study

Highlighting the importance of disclosure practices of commercial banks
Paper

How to Make Optimum Use of Agent Networks (1/2)

Improving viability of business correspondent agents in India
Paper

How to Make Optimum Use of Agent Networks (2/2)

Identifying opportunities for business correspondent network managers to make their networks viable
Paper

Integration and Interoperability of Financial Services

Studying how the lack of interoperability of financial services affects the rural poor
Paper

Poverty Measurement: Challenges and Benefits

Highlighting the advantages of using poverty measurement tools for MFIs
Paper

What Makes ServQual Distinctive Tool for Client Protection

Gaining insights on client protection by listening to clients’ voices
Case Study

A Case for Livestock Insurance

Lessons from IFFCO-TOKIO's implementation of a livestock insurance product
Paper

Agent Banking and Insurance: Is There a Value Alignment?

Analyzing the potential for agent banking channels to offer insurance
Paper

Andhra Pradesh MFI Crisis and its Impact on Clients

How has the Andhra Pradesh crisis affected microfinance clients?