This working paper introduces the concept of an inclusive data ecosystem as one where low-income people’s data trails are used to improve their financial inclusion.

Funders play a crucial role in ensuring that microfinance institutions (MFIs) continue to serve the most excluded and underserved customers in the future. This note highlights the importance of funders in supporting the digital transformation of MFIs.

This guide outlines five key actions for digital financial service providers, regulators, and funders to expand rural Cash-In and Cash-Out agent networks based on CGAP's global experience.

This study intends to unpack the on-ground status of financial inclusion in six villages in India.

This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation in the DFS ecosystem.

This new white paper traces Bharat Bill Payment System's journey and examines its potential in the next decade.

This white paper, highlights a solution to improve inclusivity for underserved users who lack smartphone access and become a game changer in the payments space.

This publication decodes the extent and exposure of financial fraud among digital financial services’ customers and offers insights and policy recommendations.

This policy brief offers recommendations that leverage digital public infrastructure to enable and advance women’s economic empowerment through financial inclusion.

This handbook examines the potential of digital transformations for last-mile financial inclusion institutions like self-help groups and how that can impact their efficiency and accountability.