All Publications

Showing 381 - 390 of 1097
Paper

Driving Viability for Banks and Business Correspondents

Helping banks harvest the opportunity provided by business correspondents
Chopra, P., MicroSave Consulting (MSC)
Paper

Financial Inclusion through E/M-Banking – The Regulatory Landscape in India

Does the regulatory landscape in India facilitate mobile banking?
Sadana, M., MicroSave Consulting (MSC)
Paper

Graduating SBI Tatkal Customers

Helping customers graduate to a wider range of mobile money services
Lahiri, A., Bangari, S., Mehta, S., MicroSave Consulting (MSC)
Paper

India Post Crisis Results

Rahul Shyamsukha, MIX
Case Study

Lessons from CSMs – Agent Perspectives

Exploring the use of Customer and Channel Satisfaction Measurement and Management (CSM) exercises
Ramji, M., Garg, N., Dhawan, R., MicroSave Consulting (MSC)
Case Study

Lessons from CSMs – Customer Perspectives

Using customer feedback to address issues in m-banking
Ramji, M., Dhawan, R., Garg, N., MicroSave Consulting (MSC)
Paper

Pricing Mobile Banking Services

Would people in villages be willing to pay for agent-based financial services?
Wright, G., MicroSave Consulting (MSC)
Paper

Targeting the Hard-Core Poor: An Impact Assessment

Impact Assessment of the Targeting the Hard Core Poor Pilot in West Bengal, India
Banerjee, A., Duflo, E., Chattopadhyay, R., Shapiro, J., Abdul Latif Jameel Poverty Action Lab (J-PAL)
Case Study

Can Health Microinsurance Protect the Poor?

Studying a client-managed health insurance model in Pune, India
McGuinness, E., Microfinance Opportunities, Financial Services Assessment
Paper

Consumer Protection Regulation: Microfinance Needs and Initiatives in India

Protecting microfinance consumers in India
Kline, K., Sadhu, S., IFMR - Centre for Micro Finance