All Publications
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The Mobile Gender Gap Report 2020
Findings based on surveys in 15 low- and middle-income countries
Enhancing Women’s Economic Empowerment Through Digital Cash Transfers: Analysis of the Digitize/Direct/Design Criteria Applied to the National Rural Employment Guarantee Scheme in Bihar, India
Evaluating digital financial services for women’s economic empowerment
India Annual Benchmark Report
This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.
Inclusive Finance India Report 2018
Evidence on the annual trends and progress of financial inclusion in India
Cambodia Annual Benchmark Report
This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.
Barriers to Direct Benefit Transfers for Fertilizer Subsidy
Outlining the challenges in distributing the Indian government fertilizer subsidy
Enablers for Direct Benefit Transfers of Fertiliser Subsidy
Providing ideas for cash transfer pilots for fertilizer subsidy
Digital Governance in Developing Countries: Beneficiary Experience and Perceptions of System Reform in Rajasthan, India
What do recipients think of new digital processes for receiving public benefits?
Examining Customer Journeys at Financial Institutions in Cambodia: Using Big Data to Advance Women’s Financial Inclusion
Applying a gender lens to understand customers' long-term financial service use
At the Heart of All That We Do: Janalakshmi’s Journey to a Customer-Centric Bank in India
This case study examines how the Indian financial institution (now a small bank), Janalakshmi, worked with CGAP to put customers at the center of its operations.