Understanding insurer perspectives of the microinsurance market in five countries

This study shares insights from the rural financial institutions program and demonstrates how self help group members as banking agents or customer service points could deliver last mile banking services to the rural community in a cost-effective and sustainable manner.

Findings based on surveys in 15 low- and middle-income countries

Evaluating digital financial services for women’s economic empowerment

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.

Evidence on the annual trends and progress of financial inclusion in India

Outlining the challenges in distributing the Indian government fertilizer subsidy

Providing ideas for cash transfer pilots for fertilizer subsidy

What do recipients think of new digital processes for receiving public benefits?

This case study examines how the Indian financial institution (now a small bank), Janalakshmi, worked with CGAP to put customers at the center of its operations.