Innovative financial inclusion data framework focused on customers financial needs

A new channel to measure consumer experience and keep providers accountable

Does taxation policy on micro-transactions have the potential to reverse financial inclusion?

Deep dive into the data on the relevance and impact of finance for people’s well-being

Looking at the role of finance in helping people to meet their livelihood needs

This report includes key financial and operational indicators that provide a country overview, indicator level performance and institutional details.

Exploring behavioral archetypes in Kenya to understand barriers to digital financial services

Assessing attributable project impact on improving a range of outcomes for clients

Lessons learned and recommendations for future housing support services

Case study exploring brand challenges and available solutions for two microfinance banks