This publication presents the main results of MFI client surveys in seven countries (Bhutan, Myanmar, Rwanda, Senegal, Togo, Cape Verde and El Salvador), as well as the concrete measures taken by MFIs to meet the needs expressed by their clients.

Based on a literature review and case studies of various urban cash transfer schemes in response to the COVID-19 crisis, this paper explores the successes and challenges of implementing cash transfers in urban settings in response to a large, covariate shock.

This toolkit is designed to aid the design and implementation of women's financial inclusion and empowerment programs.

This project analysis provides insights into the types of consumer protection issues faced by consumers across financial providers in Kenya, Nigeria, and Uganda.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.

Findings based on a longitudinal survey in Colombia, India, Indonesia, and Nigeria

Toolkit for policymakers, regulators, supervisors involved in the formulation and implementation of policy and regulation that advance access to finance for women-led MSMEs

Urging the need for gender-aware product design

Bridging regulator and academic perspectives

Key insights about consumers, providers and regulatory issues