The first in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by WomenSave, an organization targeting poor (living on less than $2 a day) women in underserved areas of Uganda through financial literacy training and financial advisory services, access to mobile money and goal-based savings plans.

This brief covers UGAFODE's experience in expanding their services to refugees.

This study brings to light the challenges forcibly displaced persons face in accessing economic opportunities and puts forth a financial health framework for measuring progress against these challenges.

This report summarizes the key findings and recommendations from IPA's work with the Uganda Communications Commission analyzing complaint records of mobile financial services users.

This toolkit is designed to aid the design and implementation of women's financial inclusion and empowerment programs.

This project analysis provides insights into the types of consumer protection issues faced by consumers across financial providers in Kenya, Nigeria, and Uganda.

This case study answers the question of whether digital technologies can act as a catalyst in unlocking market constraints with the sole aim of creating the desired impact among the last mile.

This brief presents emerging evidence from studies in diverse African contexts on how COVID-19 has affected savings groups and how these groups have helped mitigate the pandemic’s negative consequences in sub-Saharan Africa.

A data deep dive into the customer base of two financial service providers engaging with low-income women

Bridging regulator and academic perspectives