All Publications
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Smart Lending: Client Protection in the Grameen-style Group Lending Process (India)
Incorporating client protection practices into group lending by MFIs in India
Smart Lending: Client Protection in the Individual Loan Process
Incorporating client protection practices into individual lending by MFIs
Transparency in Promotions and Sales: A Checklist for Financial Service Providers
Improving transparency while marketing credit and savings products
Donor Strategies for Advancing Social Performance through Microfinance Associations
Role of donors in promoting social performance
Pocket Guide to the Microfinance Financial Reporting Standards
A summary of the updates to be made to the SEEP Framework
Agricultural Lending Manual for Trainers from Banque Populaire du Rwanda
Resource from the Agriculture Finance Support Facility (AgriFin)
Microfinance Internal Audit: Toolkit and Resources
Understanding local standards, regulatory requirements, and the norms of internal audits of an MFI
A Guide to Selected Emerging Markets for Microfinance Issuers and International Investors: Mexico
Key points that should be considered when investing in the capital and microfinance market in Mexico
Conducting Client Protection Assessments: A Guide
Evaluating MFIs' implementation of client protection principles
Building, Incentivising and Managing a Network of Mobile Money Agents: A Handbook for Mobile Network Operators
How can mobile network operators build and manage agent networks?