All Publications
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The Potential of Digital Data: How Far Can it Advance Financial Inclusion?
Using digital data to help increase access to finance
World Bank Lending for Financial Inclusion: Lessons from Reviews of Select Projects
Identifying factors that could lead to success or failure in projects focused on financial access
Achieving Scale and Efficiency in Microinsurance Through Retail and Banking Correspondents
Exploring alternative distribution channels to extend the reach of insurance
Bridging the Gap with Digital
Using technology to penetrate untapped financial markets in India
Client Protection in Asia’s Microfinance Industry: Perspectives from Microfinance Associations in Nine Asian Countries
Results of assessments using the SEEP Client Protection Market Diagnostic Tool
Customer Views on Customer Empowerment: Report on Field Test of Interview Field Guide in India
Developing a methodology to understand the concept of customer empowerment
Debt, Borrowing and Over-indebtedness: a Country-Level Monitoring Framework
Proposal for a "Debt Watch" to review national policies, actions and gaps
Deepening Financial Inclusion: Evidence from Two States
Results and recommendations from a survey on financial literacy and financial inclusion in India
Digital Financial Services in Africa: Beyond the Kenyan Success Story
Assessing the growth potential of digital financial services in seven African countries